Service & Repairs
We know being separated from your bike can be hard, so we do our best to make sure you are back in the saddle as soon as possible.
Need service help and aren't sure where to start? Call us or bring your bike in to our service department. We will help you diagnose the problem and give you a no obligation service estimate.
E-Bike Notice
When you bring your mechanical or electric bike to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate.
These 4 e-bike systems are related to Trek Bike brands and we are able to obtain parts, firmware updates and service questions answered.
Other brands may be serviceable. Call us or stop by.
Bosch eBike Service
Trek CDA is a fully certified Bosch eBike Service Center and Bosch Premium Partner. This means we can support you with all your Bosch eBike needs for any make or model of bike whether you are looking for Software Updates, Diagnostics Report, Spare Parts, Warranty Claim or simply a Service.
Level 1 Tune-Up
Recommended every 50-hours
We’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications.
- Align and adjust brakes
- Align and adjust shifting
- Adjust headset
- Inspect bottom bracket
- True Wheels laterally
Replacement parts not included in service package price.
Level 2 Tune-Up
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
- Remove drivetrain from bike and clean in parts washer.
- Laterally and Vertically True Wheels
Additional 50-hour Suspension Service Recommended for Mountain:
- Fork seal and rear air can service
Replacement parts not included in service package price.
Level 3 Tune-Up
Recommended every 100-hours
- Whether it's Mountain Suspension, Mountain Hardtail, Road Disc Brake, or Road cantilever
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
- Disassemble entire bike and deep clean all parts
- Overhaul and replace all bearing systems
- Flush and Bleed Hydraulic Brakes
- Replace and re-route all cables and housing
- Overhaul front and rear mountain bike suspension
Replacement parts not included in service package price.
Bike Wash
For when everything is braking and shifting well but your bike needs some cleaning and love.
- Wash bicycle frame and wheels.
- Apply protective polish to frame.
- Relubricate drivetrain.
E-Bike Tune Up
Recommended every 50-hours
Everything included in Level 1 plus:
- Updating firmware and diagnostic check of system
- Connection and function check of motor, battery, and computer.
- Drive Unit externally cleaned and retorqued to frame.
- Printed Diagnostic Report supplied.
Replacement parts not included in service package price.
